Entity for Alternative Consumer Dispute Resolution


The Law N.º 144/2015, of 08th September 2015, establishes the legal framework of the consumer disputes mechanisms of out-of-court settlement, creating the Arbitration’s Consumer Centre, in Portugal.
Under article 18º of D.L. N.º 144/2015, of 08th September 2015, Litoralfish informs that does not belong to any ADR entity, for we inform our customers:

In case of dispute the consumer can appeal to an Entity for Alternative Consumer Dispute Resolution:
Arbitration’s Consumer Dispute Centre of Lisbon, phone number +351 218 80 70 30
Arbitration’s Consumer Dispute Centre of Vale do Ave / Arbitration Court, phone number +351 253 422 410
CIAB – Information, Mediation and Arbitration’s Consumer Centre (Consumer’s Arbitration Court), phone number +351 707 788 787
Arbitration’s Consumer Dispute Centre of Coimbra’s District, phone number +351 707 788 787
Information, Mediation and Arbitration’s Consumer Dispute Centre of Algarve, phone number +351 707 788 787
Information and Arbitration’s Consumer Centre of Oporto, phone number +351 22 550 83 49
CNIACC - – Information and Arbitration’s Consumer Dispute National Centre, phone number +351 21 384 74 84

For more information, please go to Customer’s Site www.consumidor.pt